Privacy Policy

Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy explains how The Sculpt Haus (“we,” “our,” or “us”) collects, uses, and protects your personal data when you visit our website hosted on Wix or receive services from us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business Name: The Sculpt Haus
Location: Northamptonshire, United Kingdom
Email: kimberlytferraris@gmail.com
Phone: 07568 595424

For the purposes of data protection law, we are the data controller of your personal data.

2. Information We Collect
A. Information You Provide Directly

When you:

Book an appointment

Submit a contact form

Subscribe to emails

Complete consultation forms

We may collect:

Full name

Email address

Phone number

Address

Date of birth

Health information relevant to treatment

Payment details (processed securely)

Health information is considered special category data under UK GDPR and is processed only with your explicit consent.

B. Information Automatically Collected via Wix

When you visit our website, Wix may automatically collect:

IP address

Device and browser information

Pages visited

Time spent on pages

Geographic location (approximate)

Cookies and tracking data

Wix may also use essential cookies to ensure the website functions properly, as well as analytics cookies if enabled.

For more information about how Wix processes data, please see Wix’s own Privacy Policy.

3. Cookies

Our website uses cookies to:

Ensure website functionality

Improve user experience

Analyse website performance

You can manage or disable cookies through your browser settings. If a cookie banner is active on our site, you may manage preferences there.

4. How We Use Your Data

We use your personal data to:

Provide lymphatic drainage and related services

Assess treatment suitability

Manage bookings and appointments

Process payments

Communicate with you

Comply with legal and insurance obligations

Improve our services and website

We do not sell your personal data.

5. Legal Basis for Processing

Under UK GDPR, we rely on:

Contractual necessity (to provide booked services)

Legal obligations (tax, insurance, record-keeping)

Legitimate interests (business management and improvement)

Explicit consent (for health-related information)

6. Data Storage & Security

Your information may be stored:

Within Wix’s secure data storage systems

On secure business devices

Within secure booking/payment platforms

We implement appropriate security measures to prevent unauthorised access, alteration, or disclosure.

7. Data Retention

We retain client treatment records for up to 6–8 years in accordance with UK professional and insurance requirements.

Website enquiry data is retained only as long as necessary to respond to your enquiry or maintain business records.

8. Sharing Your Information

We may share your data with:

Wix (website hosting provider)

Payment processors

Booking software providers

Accountants or legal advisors

Insurance providers

Medical professionals (with consent)

All third parties are required to process data securely and lawfully.

9. Your Rights

You have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Restrict or object to processing

Withdraw consent at any time

Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Please contact us directly to exercise your rights.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

11. Contact

If you have questions about this Privacy Policy, please contact:

The Sculpt Haus
Northamptonshire, UK
Email: [Insert Email]
Phone: [Insert Phone Number]